What Do Your Customers Want? Let’s Find Out Together

When you are running a business, it is important to realize that your customers have needs that go far beyond just ordering a service from you. They need more than this, but if you don’t know what these are, you aren’t going to be able to fulfil them. If you haven’t been looking hard enough, you will never know what you have to do to give your customers the best possible experience when they visit your company. So, let’s look at what your customers want together, and we will help you to figure out how to implement these features in your business.

Something New

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If you are offering your customers the same old thing, they are not going to be interested in what you are trying to sell them. Instead, you need to be offering your clients something new and exciting for them to get their teeth into. So, if you are a company that provides a service, spice it up a little. Make it known that you are offering something that other companies in your industry aren’t. You need to attract these customers to your business, and you are not going to do that unless you stand out.

You might think that altering your service to something new is going to be a big risk, and you could be right. But, sometimes you have to take risks. Customers like it when you dare to be different, so this is what you need to do.

Communication

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An open line of communication between you and the client is essential. We know that dealing with customer complaints and negative reviews isn’t exactly fun, but it has to be done if you want to keep them happy. If someone posts a negative review, make sure that you are responding to it so that they know you care. Try to find the best solution for both parties involved so that you can make your customer happy, and avoid any further issues.

The same goes for your customer service line. Many companies will have consumers on hold for hours waiting to speak to someone about the issues that they are experiencing. Don’t let your company be one of these. Obviously, it is not possible to handle all calls at the same time, and when there is a particularly large volume of people with concerns, it can be hard to manage. But, you need to be able to do this because this is what your clients want from you.

Great Value

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You need to be offering great value for your goods or services. If you don’t, your customers are going to flock away from your business faster than you can say goodbye. This is because they want a fair price for what you are offering and if you cannot provide that, then they will find somewhere that can. You need to be keeping your prices competitive with other companies on the market so as not to have this problem. If that means lowering your prices, this is what you are going to have to do. We know that sometimes this can be difficult as there is a reason your prices are set the way they are, however, if you want to stay competitive which is what customers like, you are going to have to grit your teeth and bear it.

Don’t make the mistake of thinking that your customers are going to stay loyal to you if your prices are higher than everyone else’s. This might be the case if they are only slightly higher, but if you are miles ahead in terms of the money you are asking for your service, you are going to be falling behind on the market.

Security

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The final thing that we are going to discuss is security. Your customers want to know that you are offering them the highest levels of security when it comes to your business. If you aren’t, they are less likely to trust you and your company. So, you need to use a service that keeps the data and privacy of your customers safe. You could use something like Netverify to do this. Netverify offers plenty of benefits to customers, and that is why it’s a great tool to use for your company. Using something like this will show your customers that you care about what they want, by proving that you care about the safety of their information.

So, hopefully after reading this article you know more about what your customers want and how to do this. If you take this advice and implement these things into your business, your levels of customer satisfaction are going to soar.

This is a collaborative post.
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Finding Books Which Can Help You To Cook

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Cooking has long been a very large part of human society. Going far beyond a simple means of survival, this element can dominate a big part of your life, with loads of public holidays and special events being impossible without the stuff. Of course, though, it’s not always easy to know where to look for help in this rot of area. To give you an idea of the sort of places you can find cooking support, this post will be going into the past, focusing on books to give you an idea of what you have available.

Research and Science

Most people’s first thoughts when reading something like this will be that all of the cooking books out there are dedicated to recipes alone. In reality, though, the science of cooking and nutrition are very popular topics, too, and there are loads of books on the market which focus on these areas. By reading options you like this, you will make it much easier to control the food you eat. Examples like the Big Fat Surprise are great for this. Not only do they offer a lot of knowledge, but they do it in a very easily digestible way, which is something most publications will struggle to manage.

Recipes

Of course, while they aren’t the only option on the market, it would be hard to cover an area like this without thinking about the recipe books which you have available. Regardless of the type of food you want to cook, the ingredients you’d like to use, or the time you have to do it all, you will be able to find a quality recipe book with no trouble at all if you follow the right route. By reading a blog or two, you will discover loads of options like this. You may have to sift through some examples which you don’t like very much, but this will be worth it once you find a recipe which turns your life around. This can be used a tool to spark some family fun.

Technique and Safety

Finally, as the last area to consider, it’s time to think about the way you handle yourself in the kitchen. Learning how to cook in often just as much about the techniques which you use as the recipes you find to put together. Some people are naturally very good at this, while others will struggle, and might need some help along the way. Thankfully, there are loads of instruction manuals out there which are designed to be used by chefs to make sure that they are doing the right things with their cooking. It will take a long time to improve skills like this, but you will also need to know how to improve them.

Hopefully, this post will inspire you to start working harder on the time which you put into making your cooking better. A lot of people struggle with this sort of work, finding it hard to know where to go when they want to make a difference.

Finding Fabulous Fulfillment For Yourself After Having A Little One

You aren’t afraid to admit that your entire life revolves around your new baby. You have lost all concepts of who you were before you had the little one and you don’t want it to affect your self-esteem in the long run. Being a new mom is full of challenges, so you need to keep in touch with the person you have always been, otherwise, you will drive yourself crazy. Whether you’re trying to impress your spouse by furthering your career or you just want to give yourself a little boost of confidence, there are so many ways to feel fulfilled without compromising the important things in life. Consider all of the following ideas and you will soon be able to find contentment amongst the hectic life of having a newborn.

Pursue Your Passions

You should never give up on pursuing your passions, even when you have had a child. Your career and studies might have to go on hold for a short period of time whilst you adjust to life with a little one, but there is nothing stopping you from achieving your goals eventually. You might want to start with taking an online course which will help you enhance your career one day. Whether it’s an MBA with engineering focus or a business management degree that will help you to start your own company one day, you will be able to find the ideal solution for you, without compromising on the important time with your new baby.

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Reconnect with Friends

When you have a child it is very easy to lose touch with people who were once very important to you. Reconnecting with your friends and maintaining those strong relationships is very important for your own sanity. You will regret ignoring your best friend for the first few years of your child’s life because one day you might really need to lean on them for support. Schedule regular catch ups with your close companions and you will never feel out of the loop or lonely.

Take Care of Yourself

Find little pockets of time throughout the day to give yourself that little bit of tender loving care. Whether it’s a hot bubble bath whilst the baby is sleeping or you meditate for half an hour first thing in the morning, there are so many ways to practise self-care. These small moments are precious and will help you to keep your sanity during a hectic day. A pamper session once a month will also help you to feel fabulous.

Find the Perfect Balance

Whatever your personal goals are, you should always strive for the perfect balance. You can do it all, whether you’re chasing a career whilst taking care of a baby or furthering your studies in between motherhood. Find an equilibrium that helps you to conquer all the elements that you love and you will always be content in your life.

Although your little one means the world to you, you must never forget about yourself and what you want to achieve in life. As long as you strike a balance between the two you will always be happy and comfortable with all of your decisions in life.

My Words Escaped…

zen, prayers, incense

Many times, I logged on, but I failed to say anything. Words milled around in my head, but they couldn’t transport to my fingers.

Where would I start? Is it the fact that I had a heart-stopping couple of weeks when I felt a suspicious bump in my bosom buddy? I was scared shitless!

I wondered about how I would have to start putting my house together and preparing my children for their journey through life without me. My thoughts were morbid. I was seized with fear. The emotions that raced through me were on another level. I couldn’t give words to them lest they took physical form and wings.

The visit to the doctors was nerve-wracking, to say the least, and I won’t bore you with the details, but I must tell you that I did a lot of soul-searching, had leaky eyes, ugly-cried and clutched my beads as I bargained with God.

Thankfully, fate has been merciful. The results came back. My Boobs are well. There is nothing to be alarmed about. Phew!

I felt guilty and not so guilty for having neglected my blog. My mind and heart were not in the right place and I needed a breather to realign myself.

My blog is my second home and I’m quite attached to it to such an extent that I found it difficult to come in and be blase about things when there’s so much going on with me. The connection I have with this blog transcends my ability to describe it and I guess it’s because I’ve invested a lot of my time and emotions into it. Strangely, I don’t have such affinity with other social platforms that I use.

Every day I consciously remind myself of the things that matter and I am learning each day as I journey on my path that the most important lesson – which hammers itself into my cranium – is that every moment we have been given is absolutely precious with a capital P.

I missed all of you.

The numbers…

These are
the number of kisses that we’ve had
the little dinners we have held
the evening walks on Tuesday’s end
the glorious sunsets around the bend

These are
the number of laughter we have shared
the times our silence has been paired
the million tiny tales we’ve told
the times you held me when I cried

These are
the moments we lived as we foretold
the times that slipped and went untold
the many nights our eyes went unslept
the promises made and yet unkept

These are…

busting at the seams…

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I don’t do drugs,
she told herself in consolation,

yet she stuffed her face
and got sedated
on pies and cream cakes,

her righteous self
busting at the seams

This is me of late. Guilty! I am an emotional eater and when I’m unduly stressed like I’ve been for many weeks now, I go into eating overdrive.

3 Fall-Suitable Days Out With The Kids

As fall begins to take its grip, planning days out with your kids can become more complicated due to the need to avoid the ever-worsening weather. In an effort to assist you in this task, below, we’ve put together three ideas that can allow you to indulge in family fun that’s fall-friendly.

#1 – Science museums

Science museums may sound a little dull, but in truth modern museums are anything but – they focus on interactive exhibitions that your kids are sure to love. The major benefit of this choice is that these exhibitions are designed to educate by stealth, so your kids will have a great day out and learn something new all in one.

#2 – Woodland drives

Driving through woodland is a wonderful fall outing for two specific reasons: you and your kids are able to delight in the changing colour of the leaves, and if the weather turns in your favour, you can park up and explore nature on foot.

#3 – Library collections

Most of us associate libraries with books, but many have expanded their remit and now offer museum-style exhibitions; visiting these can be the perfect way to while away a rainy day with the kids. It’s worth exploring the options available at libraries near you, or perhaps a day trip to one of the more obscure library collections detailed would be the perfect choice for kids with niche interests.

An infographic about libraries' obscure collections by the University of Southern California

Infographic design by University of Southern California